Privacy Policy – 92kpr

1. Data Controller

92kpr (referred to in this Policy as "we", "us", or "our") operates the website 92kpr.net and is the data controller responsible for personal data collected through the 92kpr Platform. For all privacy-related queries, Users may contact the 92kpr Data Privacy team via the email address provided in Section 13 of this Policy. By accessing or using the 92kpr Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Registration Data

When you create a 92kpr account, we collect: your full legal name, date of birth, email address, Pakistani mobile number, residential address (city and province), and your chosen username and password (stored in hashed, non-reversible form). This information is required to establish your account, verify your eligibility, and comply with our legal obligations.

2.2 Identity Verification (KYC) Data

For withdrawal processing and compliance purposes, 92kpr may require: a copy of your CNIC (Computerised National Identity Card) or valid passport, a recent utility bill or bank statement as proof of address, and, where required by enhanced due diligence procedures, additional identification documents. KYC documents are processed and stored in accordance with applicable data protection standards and are not used for any purpose beyond identity verification and legal compliance.

2.3 Transaction Data

We record all financial transactions associated with your 92kpr account, including deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah; withdrawal requests and processed payments; bonus credit allocations; and betting and gaming activity including stake amounts, odds, game selections, and results. Transaction data is retained for the periods specified in Section 7 of this Policy.

2.4 Technical and Usage Data

92kpr automatically collects certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, features used, and approximate geographic location derived from IP address. This data is used to maintain platform security, optimise performance, and detect fraudulent activity.

2.5 Communications Data

If you contact 92kpr support via live chat, email, or other channels, we retain records of those communications including the content of your messages, timestamps, and the resolutions provided. This data is used to improve service quality and to maintain an audit trail of account-related decisions.

3. How We Use Your Personal Data

92kpr processes your personal data for the following purposes:

• Account administration: Creating, managing, and securing your 92kpr account; processing deposits and withdrawals; providing access to betting, casino, and gaming services.
• Identity verification and fraud prevention: Verifying your identity as required by KYC obligations; detecting and preventing fraud, money laundering, and unauthorised account access.
• Legal and regulatory compliance: Meeting obligations under applicable laws, including anti-money laundering (AML) requirements, age verification mandates, and responses to lawful requests from regulatory or law enforcement authorities.
• Service personalisation: Tailoring your 92kpr experience including relevant promotions, sports betting recommendations, and responsible gaming alerts based on your usage patterns.
• Platform security and integrity: Monitoring for suspicious betting patterns, collusion, use of prohibited software, and other activity that violates the 92kpr Terms and Conditions.
• Communications: Sending transactional messages (deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about 92kpr offers, PSL betting promotions, and platform updates.
• Responsible gaming: Monitoring account activity to identify potential problem gambling indicators and, where appropriate, proactively contacting Users or applying protective limits in accordance with our responsible gaming obligations.

4. Legal Basis for Processing

92kpr processes personal data on the following legal bases:

• Contract performance: Processing necessary to provide the services you have registered for, including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with AML regulations, age verification requirements, and other applicable legal mandates.
• Legitimate interests: Processing for fraud detection, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Where we rely on consent (for example, for optional marketing communications), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting 92kpr support.

5. Data Sharing and Disclosure

92kpr does not sell your personal data to third parties. We may share your personal data in the following limited circumstances:

5.1 Payment Service Providers

Transaction data necessary to process your deposits and withdrawals is shared with payment service providers including JazzCash, Easypaisa, and partner banking institutions (HBL, UBL, Meezan Bank, Bank Alfalah). These providers act as data processors and are contractually bound to process your data only for payment processing purposes.

5.2 Identity Verification Partners

KYC documents may be shared with third-party identity verification service providers who process document authenticity checks on our behalf, subject to appropriate data processing agreements.

5.3 Legal and Regulatory Disclosure

92kpr will disclose personal data to law enforcement, regulatory bodies, or other public authorities when required by law or when 92kpr reasonably believes disclosure is necessary to: comply with a legal obligation; protect and defend the rights or property of 92kpr; prevent or investigate possible wrongdoing in connection with the Platform; or protect the safety of users or the public.

5.4 Corporate Transactions

In the event of a merger, acquisition, or sale of all or a portion of 92kpr's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies and Tracking Technologies

92kpr uses cookies and similar tracking technologies to operate and improve the Platform. Categories of cookies used include:

• Essential cookies: Required for core Platform functionality including session management, login state, and security. These cannot be disabled without impairing Platform function.
• Performance cookies: Used to collect anonymised data about how users interact with the Platform, which pages are visited most frequently, and where errors occur. This data helps 92kpr improve the platform experience for Pakistani users.
• Functional cookies: Used to remember your preferences such as language settings, display options, and notification settings between sessions.
• Analytics cookies: Used to understand aggregate user behaviour on the Platform. Analytics data is processed in anonymised or pseudonymised form wherever possible.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core 92kpr services but may affect certain personalisation features.

7. Data Retention

92kpr retains personal data for the following periods, unless a longer retention period is required by law:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant KYC review.
• Support communications: Retained for three (3) years from the date of the communication.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymised or deleted.

8. Data Security

92kpr implements technical and organisational security measures appropriate to the risk presented by the personal data we process. These measures include: SSL/TLS encryption for all data in transit between your device and 92kpr servers; password hashing using industry-standard cryptographic algorithms; two-factor authentication (2FA) availability for all accounts; access controls limiting internal data access to authorised personnel on a need-to-know basis; regular security reviews and vulnerability assessments of the Platform infrastructure; and secure document storage for KYC materials with restricted access. Despite these measures, no internet-based platform can guarantee absolute security. If you suspect that your 92kpr account has been compromised, contact the support team immediately.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 92kpr:

• Right of access: You may request a copy of the personal data 92kpr holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. You can update most account details directly from your 92kpr account settings.
• Right to erasure: You may request deletion of your personal data, subject to 92kpr's legal obligations to retain certain records for compliance purposes.
• Right to restrict processing: You may request that 92kpr limit the processing of your personal data in certain circumstances, for example while a dispute regarding data accuracy is resolved.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact 92kpr via the support team. Requests will be processed within 30 days of receipt. We may require identity verification before processing a data rights request.

10. Children's Privacy

92kpr is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on 92kpr without your knowledge, please contact the support team immediately. Any account identified as belonging to a minor will be closed and all associated data deleted in accordance with our data retention obligations. 18+

11. International Data Transfers

Your personal data may be processed on servers located outside Pakistan, including in jurisdictions where data protection laws differ from those in Pakistan. Where such transfers occur, 92kpr takes steps to ensure that your data receives an equivalent level of protection, including through the use of contractual data protection clauses with service providers and by selecting processors located in jurisdictions with adequate data protection frameworks.

12. Updates to This Privacy Policy

92kpr may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or Platform features. Material updates will be communicated to registered Users via the email address associated with their account, with reasonable advance notice before changes take effect. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage Users to review this Policy regularly. Continued use of the 92kpr Platform following notification of a Policy update constitutes acceptance of the revised terms.

13. Contact

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 92kpr holds about you, please contact the 92kpr Data Privacy team. Email: [email protected] (plain text only – this address is not a clickable link). Our English-language support team is available around the clock via live chat from within your 92kpr account dashboard and will direct privacy-specific queries to the appropriate team member.